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Banned Email Domain?

Discussion in 'General Forum Help' started by thunderbird32, Nov 29, 2019.

  1. thunderbird32

    thunderbird32 Void-Bound Voyager

    Hello, I just signed up for an account, and the forum won't let me use my primary email address for my account. It says "The email address you entered has been banned by the administrator. Please try another." I've never had an account on this forum before, so I can only assume you've blocked the entire domain. It's a ProtonMail address, and I have no idea why this would be an issue. Is there any way I can get my email whitelisted so I can use it? Thanks!
     
  2. Pangaea

    Pangaea Forum Moderator

    ProtonMail email addresses were a big source of spam and advertising bots. It was banned to curb the influx of spam.
     

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