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Bug/Issue Crash after Menu in Ubuntu 16.04

Discussion in 'Starbound Support' started by Kodkod, Jun 12, 2017.

  1. Kodkod

    Kodkod Space Hobo

    Hi, I just bought Starbound on Steam and I'm having problems to play it.

    My Machine is an Intel N3710 with an Intel HD Graphics 405 (Braswell) running Ubuntu 16.04 with all updates.

    If I launch the game from Steam I usually come to the menu, but there is no pointer or it quickly dissapears, then it frezzes for 8-10 seconds until it crashes to desktop.

    If I try to run it from a Terminal I get two different outcomes, if I run the "client.sh" from my "linux" folder (there is only one folder, no "linux32" or "linux64" folder) the game will launch just like with steam and I will get this error:

    intel_do_flush_locked failed: Input/output error" in the log

    there are also the following warnings:

    [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping

    [S_API FAIL] SteamAPI_Init() failed; no appID found. Either launch the game from Steam, or put the file steam_appid.txt containing the correct appID in your game folder.

    [Info] Failed to initialize Steam platform services

    [Warn] Error loading player storage metadata file, resetting: (IOException) Error opening file '../storage/player/metadata', error: No such file or directory

    If I try to run the "starbound" file from the terminal, I just get the following error and nothing else:

    libsteam_api.so: cannot open shared object file: No such file or directory

    So, as far as I have researched there is no real fix for this problem and the main suspect is clearly the "intel_do_flush_locked failed: Input/output error" error, if somebody has any guesses or tips on how to fix this I would greatly appreciate it. The game seems really cool and I would love to play it :(

    I already have verified the files multiple times.

    Best Regards.
     
  2. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Please attach the full log in the future. As for what i can see starbound doesn't have the permissions to write to it's own storage folder. You may want to set the right permissions.

    ~ Iris ~
     
  3. Senjai

    Senjai Void-Bound Voyager

    I also received this error on Ubuntu Gnome 16.04.

    This is both stdout and stderr of running run_client.sh, full command `./run_client.sh > ~/sb.log 2>&1`
    https://gist.github.com/anonymous/07be248075fe387a861c14b3bb491e82

    Here's the output of `/proc/cpuinfo` as this seems to be related to that
    https://gist.github.com/anonymous/5b6461d5ca5166ada290b7c4c0ae2b96

    Here's my hardware information w/r/t drivers
    https://gist.github.com/anonymous/982534a0a08bd7d2c2c02269dfe8c5e7

    `lsb_release -a`

    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 16.04.1 LTS
    Release: 16.04
    Codename: xenial

    Kernel version
    4.4.0-62-generic


    Lmk if you need a machine with this problem to test on.

    EDIT: To respond to mods statement, that doesn't have anything to do with this particular problem. Anytime you dont have a player folder (e.g. havent created a world with players) this warning will come up. It's not an error.

    MOAR DATA

    ~/.l/s/S/s/c/S/linux ❯❯❯ lspci | grep VGA ; lsmod | grep "kms\|drm" ; find /dev -group video ; cat /proc/cmdline ; find /etc/modprobe.d/; cat /etc/modprobe.d/*kms* ; ls /etc/X11/xorg.conf.d ; glxinfo | grep -i "vendor\|rendering" ; grep LoadModule /var/log/Xorg.0.log ; glxinfo | grep OpenGL
    00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
    drm_kms_helper 155648 1 i915
    syscopyarea 16384 1 drm_kms_helper
    sysfillrect 16384 1 drm_kms_helper
    sysimgblt 16384 1 drm_kms_helper
    fb_sys_fops 16384 1 drm_kms_helper
    drm 364544 13 i915,drm_kms_helper
    /dev/video0
    find: ‘/dev/vboxusb’: Permission denied
    /dev/fb0
    /dev/dri/card0
    /dev/dri/renderD128
    /dev/dri/controlD64
    BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed root=UUID=10452d87-1482-46fc-b3ad-6eea7d6afeb3 ro quiet splash vt.handoff=7
    /etc/modprobe.d/
    /etc/modprobe.d/dkms.conf
    /etc/modprobe.d/blacklist-framebuffer.conf
    /etc/modprobe.d/mlx4.conf
    /etc/modprobe.d/blacklist-modem.conf
    /etc/modprobe.d/blacklist-rare-network.conf
    /etc/modprobe.d/blacklist-firewire.conf
    /etc/modprobe.d/blacklist-oss.conf
    /etc/modprobe.d/fbdev-blacklist.conf
    /etc/modprobe.d/alsa-base.conf
    /etc/modprobe.d/vmwgfx-fbdev.conf
    /etc/modprobe.d/blacklist.conf
    /etc/modprobe.d/blacklist-ath_pci.conf
    /etc/modprobe.d/blacklist-watchdog.conf
    /etc/modprobe.d/iwlwifi.conf
    # modprobe information used for DKMS modules
    #
    # This is a stub file, should be edited when needed,
    # used by default by DKMS.
    ls: cannot access '/etc/X11/xorg.conf.d': No such file or directory
    direct rendering: Yes
    server glx vendor string: SGI
    client glx vendor string: Mesa Project and SGI
    Vendor: Intel Open Source Technology Center (0x8086)
    OpenGL vendor string: Intel Open Source Technology Center
    [ 23.493] (II) LoadModule: "glx"
    [ 23.494] (II) LoadModule: "intel"
    [ 23.494] (II) LoadModule: "modesetting"
    [ 23.494] (II) LoadModule: "fbdev"
    [ 23.495] (II) LoadModule: "vesa"
    [ 23.497] (II) LoadModule: "fbdevhw"
    [ 23.516] (II) LoadModule: "dri2"
    [ 23.516] (II) LoadModule: "present"
    [ 23.557] (II) LoadModule: "evdev"
    [ 23.576] (II) LoadModule: "synaptics"
    OpenGL vendor string: Intel Open Source Technology Center
    OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)
    OpenGL core profile version string: 4.3 (Core Profile) Mesa 12.0.6
    OpenGL core profile shading language version string: 4.30
    OpenGL core profile context flags: (none)
    OpenGL core profile profile mask: core profile
    OpenGL core profile extensions:
    OpenGL version string: 3.0 Mesa 12.0.6
    OpenGL shading language version string: 1.30
    OpenGL context flags: (none)
    OpenGL extensions:
    OpenGL ES profile version string: OpenGL ES 3.1 Mesa 12.0.6
    OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.10
    OpenGL ES profile extensions:

    DMESG output

    [692536.317942] [drm] stuck on render ring
    [692536.318392] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [26249], reason: Ring hung, action: reset
    [692536.321250] drm/i915: Resetting chip after gpu hang
    [692542.317545] [drm] stuck on render ring
    [692542.318005] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [26249], reason: Ring hung, action: reset
    [692542.320289] drm/i915: Resetting chip after gpu hang
    [692718.317535] [drm] stuck on render ring
    [692718.317964] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27122], reason: Ring hung, action: reset
    [692718.319958] drm/i915: Resetting chip after gpu hang
    [692724.329129] [drm] stuck on render ring
    [692724.329576] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27122], reason: Ring hung, action: reset
    [692724.331830] drm/i915: Resetting chip after gpu hang
    [692879.295110] [drm] stuck on render ring
    [692879.295537] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27320], reason: Ring hung, action: reset
    [692879.297675] drm/i915: Resetting chip after gpu hang
    [692885.318687] [drm] stuck on render ring
    [692885.319131] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27320], reason: Ring hung, action: reset
    [692885.321419] drm/i915: Resetting chip after gpu hang
    [692913.292943] [drm] stuck on render ring
    [692913.293766] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27379], reason: Ring hung, action: reset
    [692913.296030] drm/i915: Resetting chip after gpu hang
    [692919.280573] [drm] stuck on render ring
    [692919.281361] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [27379], reason: Ring hung, action: reset
    [692919.283609] drm/i915: Resetting chip after gpu hang
    [693817.239195] [drm] stuck on render ring
    [693817.239683] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [28564], reason: Ring hung, action: reset
    [693817.242748] drm/i915: Resetting chip after gpu hang
    [693823.238862] [drm] stuck on render ring
    [693823.239350] [drm] GPU HANG: ecode 8:0:0x85dffffb, in starbound [28564], reason: Ring hung, action: reset
    [693823.241627] drm/i915: Resetting chip after gpu hang

    Possibly related: https://bugs.freedesktop.org/show_bug.cgi?id=89360

    Here's the error for the card https://gist.github.com/anonymous/c718ae02e2ffdd7f6c4c20ceedde13c0
     
    Last edited by a moderator: Jun 13, 2017
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Please avoid posting so often in a row. I merged your posts this time.

    Regards
    Iris Blanche
     
  5. Kodkod

    Kodkod Space Hobo

    Here is the log file for the error.

    I tried changing the file permissions for all folders using the Nautilus interface, but it did not have any effects, moreover the error log looks the same as before.
    I could try using chmod to alter the file permissions instead.
     

    Attached Files:

  6. Minzkraut

    Minzkraut Void-Bound Voyager

    Did anyone ever get this to work? I'm still unable to play because of this issue :nurusad:
     

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