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Game crashes after intro

Discussion in 'Support' started by DarkPaladin, Feb 2, 2019.

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  1. DarkPaladin

    DarkPaladin Space Hobo

    The game crashes after playing the intro.
    The log is in attachment.
     

      Attached Files:

      • log.txt
        File size:
        5.2 KB
        Views:
        6
    • DarkPaladin

      DarkPaladin Space Hobo

      Already tried reinstalling it few times
       
      • Shubeans

        Shubeans QA Wizard Chucklefish

        Hiya, you're getting the same issue a few people are getting.
        I'm trying to narrow down what's happening, but essentially we think it's a corrupted file.

        Could you go into AppData/Roaming/Chucklefish/Wargroove
        and delete the file called 'options' then relaunch the game (make sure Cloud saves is disabled)
        Let me know if that doesn't fix it, and I have a few more options to try
         
        • DarkPaladin

          DarkPaladin Space Hobo

          Nope, that didn't work. Before posting I tried to delete other files as well in steam offline mode.
           
          • Shubeans

            Shubeans QA Wizard Chucklefish

            I have a solution for you, but it means you'll lose your progress.
            A fix is coming, but it may not be for a few more days as we obviously want to test it extensively.

            If you head to: 'AppData/Roaming/Chucklefish/Wargroove'
            Backup the 'Save' folder somewhere safe on your PC.
            Then delete the 'Wargroove' folder entirely, you'll be able to launch the game again.
            THIS WILL ERASE YOUR PROGRESS, CREATED MAPS AND ANY ON-GOING MATCHES.
            Please only delete this folder if you 100% can't wait for a fix.
             

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