Known issues and solutions

Discussion in 'Support' started by Seminus, Jul 24, 2014.

  1. Seminus

    Seminus Halfway Developer Developer

    Technical issues

    All platforms
    • Please update to the latest version of Halfway. Of course, if you play on Steam, you don't have to do anything. If you use the download version from the Humble Store, please check for updates on the store first if you have any technical issues. Updates will also be announced on both our homepage (http://halfwaygame.com) and the Steam community page.
    • Please make sure that your graphics drivers are decently up-to-date. Halfway requires a minimum support of OpenGL 2.1 (or OpenGL 2.0 plus some important vendor-extensions) to run properly.
    Windows

    Issue:
    • You experience a wrong mouse pointer, weird input issues and flickering graphics while playing the game fullscreen on Windows systems.
    Solution:
    • This is usually caused by Windows popup notifications such as software updates. You can simply ALT+TAB out of the game, dismiss the popup, and continue playing.
    Issue:
    • The mouse pointer goes crazy after you started the game and gone beyond the main menu. In the main menu it works fine. (This is due to the Windows DPI scaling breaking the libGDX mouse courser.)
    Solution:
    1. Make a shortcut on your desktop to the halfway.exe
    2. Right-Click on it and select "Properties"
    3. Select the tab "compatibility"
    4. Now set the option: "Deactivate DPI Scaling"
    5. Run the game with this short cut.
    Note: The naming can be a bit different as we are on a german windows and I tried to translate it.

    Mac OS

    Issue:
    • On MacBook (Pro) with both discrete (NVIDIA) and integrated (Intel) graphics chips, rendering can be corrupted on Retina displays when running the game fullscreen with the integrated graphics chip active.
    Solutions:
    • Switch to the discrete graphics board,
    • or in the OS X system settings, change the display resolution to "Best (Retina)",
    • or switch to windowed mode in the game's option menu.

    Issue:
    • Sometimes the mouse pointer disappears after you leave the game and return back to the main menu.
    Solutions:
    • CMD+TAB will help if you play in windowed mode,
    • or sometimes moving the mouse for a couple of seconds makes the cursor reappear again,
    • or simply use CMD+Q to quit, then restart the game. No progress will be lost at this point.
     
      Last edited: Dec 20, 2014
      Dunto likes this.
    • Seminus

      Seminus Halfway Developer Developer

      Linux 32bit/64bit:
      Issue:

      • The game starts at fullscreen but the resolution is off, or the icon bar of the OS is visible (Ubuntu). Additionally the options menu is not showing the right resolutions.
      Solution:
      • Navigate to the installation folder of Halfway in your Steam folder and open the settings.json. Change the resolution for the game to your native desktop resolution and set fullscreen -> true. Now the game should run as intended in fullscreen.
      • Alternative solution: Go into the option menu and set the game to run in window mode. (if you prefer this)
      • In some cases it helps to Alt-tab out of the game and back into it to remove the icon bar.
       
        Last edited: Jul 29, 2014
      • CoDi

        CoDi Halfway Developer Developer

        Mac OS
        Issue:
        • On some OS X 10.6 systems, both the Java runtime bundled with the game, and the Apple JRE installed on the system, have issues when starting Halfway.
        Solutions:
        • We recommend to upgrade to OS X 10.7 or later, if this is possible for your Mac.
        • You can try to run Halfway directly, bypassing the launcher application. For the Steam version you can download, unzip and run the attached command script for that. The script executes the following commands - if you are using the DRM free version, you'll need to adjust the working directory:
          • cd ~/Library/Application\ Support/Steam/SteamApps/common/Halfway/Halfway.app/Contents/MacOS/
          • java -Xmx512m -cp halfway-desktop.jar com.robotality.halfway.Bootstrap -steam
         

          Attached Files:

        • CoDi

          CoDi Halfway Developer Developer

          Mac OS
          Issue:

          • You are prompted to install the Java 1.6 runtime when starting the game on a freshly installed OS X system.
          Solutions:
          • This is a false detection of the OS X operating system, and a known issue for many Java based applications. Unfortunately, so far we do not have a proper workaround which plays nicely with Steam.
            • Option #1: Please follow the instructions of OS X and install the Java 1.6 runtime provided by Apple. Please note that the game itself always uses a bundled Java runtime (OpenJDK 1.7.0 u45).
            • Option #2: You can use the attached command script. The script executes the following commands - if you are using the DRM free version, you'll need to adjust the working directory:
              • cd ~/Library/Application\ Support/Steam/SteamApps/common/Halfway/Halfway.app/Contents/MacOS/
              • ./jre/bin/java -Xmx512m -cp halfway-desktop.jar com.robotality.halfway.Bootstrap -steam
           

            Attached Files:

          • Seminus

            Seminus Halfway Developer Developer

            Updated first post with issue and solution when mouse pointer goes crazy.
             

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