Resolved My game is entirely screwed up. Please help.

Discussion in 'Support' started by Mantis The Insect, Jun 20, 2019.

  1. Mantis The Insect

    Mantis The Insect Void-Bound Voyager

    20190620113521_1.jpg 20190620113500_1.jpg 20190620113503_1.jpg
    I have no idea what's going on here. I really just wanna play timespinner again but everything is just weird and crazy and scrambled.
     
    • LunarRayGames

      LunarRayGames Developer

      Yikes! It looks like your files got corrupted somehow. What platform are you on? Steam PC?

      I'd suggest uninstalling and reinstalling the game. This shouldn't affect your save files.
       
      • Mantis The Insect

        Mantis The Insect Void-Bound Voyager

        Alright. Trying that now. Thank you, cool game company.
        sidenote this is one of my favorite games ever. love you.

        edit: It's still happening. I uninstalled and reinstalled. In addition to the screen bugging out the audio is also insanely loud.
         
        • LunarRayGames

          LunarRayGames Developer

          Hmm :(

          What platform are you on?
           
          • Mantis The Insect

            Mantis The Insect Void-Bound Voyager

            I'm on PC on steam.
             
            • LunarRayGames

              LunarRayGames Developer

              Hmm, well, I've seen this issue once, but I thought it was caused by an anti-virus corrupting the game content files somehow? Do you know if you have a strong anti-virus active?
               
              • Mantis The Insect

                Mantis The Insect Void-Bound Voyager

                I do not actually have any anti-virus. As bad as that sounds.
                 
                • LunarRayGames

                  LunarRayGames Developer

                  You could also try updating your graphics driver...? /shrug
                   
                  • Mantis The Insect

                    Mantis The Insect Void-Bound Voyager

                    Alrighty. I'll try it. Thank you for all your help! Sorry I'm difficult to help.
                     
                    • LunarRayGames

                      LunarRayGames Developer

                      It's okay, it's a scary issue!
                       
                      • Mantis The Insect

                        Mantis The Insect Void-Bound Voyager

                        My drivers are up to date. Oh well.
                         
                        • LunarRayGames

                          LunarRayGames Developer

                          Hmm, could you send me your game files? I want to investigate more.

                          Could you:
                          - Copy your game folder (C:\Program Files (x86)\Steam\steamapps\common\Timespinner)
                          - Delete the following folder: (Timespinner\Content\Audio)
                          - Zip the Timespinner folder
                          - Email it to info@lunarraygames.com or upload it to Dropbox/OneDrive

                          Thanks <3
                           
                          • Mantis The Insect

                            Mantis The Insect Void-Bound Voyager

                            Will do! I hope you all can figure out what it is looking at my stuff. Just thought about it, and it could potentially have something to do with the fact I'm on windows 8? I am in the process of updating to 8.1 right now, but if that doesn't help it's still good to give you guys my files and such.
                             
                            • LunarRayGames

                              LunarRayGames Developer

                              Okay it's not your game files! It works fine on my machine.

                              I asked the developer of the porting engine, and he suggests looking into which graphics card the game is using. Like, if you have an integrated graphics card and a separate graphics card, which is the game using? In that case, you can try switching to the other card to see if that works:

                              https://gaming.stackexchange.com/qu...idia-gpu-instead-of-the-integrated-intel-card
                               
                              • Mantis The Insect

                                Mantis The Insect Void-Bound Voyager

                                It was fixed when I changed to windows 8.1.
                                Thank you for all your help. It turns out I just had a bad os.
                                 
                                • LunarRayGames

                                  LunarRayGames Developer

                                  Oh I'm so glad!! Yayyyyy!! :DDD

                                  I'll keep this in mind if this happens again. Thanks for sticking with me <3
                                   
                                  • Mantis The Insect

                                    Mantis The Insect Void-Bound Voyager

                                    Thank you for helping! I'll probably be starting my 3rd or 4th run thanks to it working again. :D
                                     
                                    • Pangaea

                                      Pangaea Forum Moderator

                                      Marking as resolved.
                                       

                                      Share This Page