Resolved PC Version crashes immediately at startup

EDIT: Fixed it by updating the radeon drivers to latest beta. I hadn't thought to earlier because 2D game.

i have Timespinner on Steam and I cannot start the game. When I launch it, a blank white window appears (invisible when the windows classic theme is enabled). sometimes i hear what I presume is the logo jingle for about a second but sometimes it is silent. Either way the Windows "Timespinner has stopped working" dialog pops up after a moment and the program terminates. The issue is 100% reproducible.

My hardware/software config is as follows:

Windows 7 x64
2x monitors, 1 landscape 1600x1200, 1 portrait 1200x1600. The crash occurs regardless of whether either is set as primary
Core i7-7700k
Radeon r9 285
32gb ram

I am happy to provide any further information I can to debug this.

 

I am experiencing the same issue but I am not running from steam but rather the drm-free version from humble bundle.

Info
Windows 10 x64
Single Monitor 1920x1080
Intel(R) Core(TM) i7-2700K CPU @ 3.50 GHz
8 GB ram
2x NVIDIA GeForce GTX 560 Ti

 

Unfortunately, no. No CrashLog.txt present. I did a full search on my PC on the off chance the file was somewhere else, but nothing.

 

I'm running the latest drivers on my graphics cards. Not sure what else I can do.

 

I am having the same issue here is the info from the event viewer as suggested


Log Name: Application
Source: .NET Runtime
Date: 4/16/2019 12:14:08 PM
Event I 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: T410-PC
Description:
Application: Timespinner.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at SDL2.SDL.SDL_GL_SwapWindow(IntPtr)
at Microsoft.Xna.Framework.Graphics.OpenGLDevice.SwapBuffers(System.Nullable`1<Microsoft.Xna.Framework.Rectangle>, System.Nullable`1<Microsoft.Xna.Framework.Rectangle>, IntPtr)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.Present()
at Microsoft.Xna.Framework.Game.EndDraw()
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.SDL2_FNAPlatform.RunLoop(Microsoft.Xna.Framework.Game)
at Microsoft.Xna.Framework.Game.Run()
at Timespinner.Program.Main()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-04-16T16:14:08.000000000Z" />
<EventRecordID>35177</EventRecordID>
<Channel>Application</Channel>
<Computer>T410-PC</Computer>
<Security />
</System>
<EventData>
<Data>Application: Timespinner.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at SDL2.SDL.SDL_GL_SwapWindow(IntPtr)
at Microsoft.Xna.Framework.Graphics.OpenGLDevice.SwapBuffers(System.Nullable`1&lt;Microsoft.Xna.Framework.Rectangle&gt;, System.Nullable`1&lt;Microsoft.Xna.Framework.Rectangle&gt;, IntPtr)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.Present()
at Microsoft.Xna.Framework.Game.EndDraw()
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.SDL2_FNAPlatform.RunLoop(Microsoft.Xna.Framework.Game)
at Microsoft.Xna.Framework.Game.Run()
at Timespinner.Program.Main()

</Data>
</EventData>
</Event>

I also got this error at aproximately the same time

Log Name: Application
Source: Application Error
Date: 4/16/2019 12:14:08 PM
Event I 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: T410-PC
Description:
Faulting application name: Timespinner.exe, version: 1.0.0.0, time stamp: 0x5c592bdb
Faulting module name: ig4icd32.dll, version: 0.0.0.0, time stamp: 0x4f0cadc7
Exception code: 0xc0000005
Fault offset: 0x00148c53
Faulting process id: 0x1568
Faulting application start time: 0x01d4f46f5f6418c3
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Timespinner\Timespinner.exe
Faulting module path: C:\Windows\system32\ig4icd32.dll
Report Id: a9922d6d-6062-11e9-a23c-f0def1212112
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-04-16T16:14:08.000000000Z" />
<EventRecordID>35178</EventRecordID>
<Channel>Application</Channel>
<Computer>T410-PC</Computer>
<Security />
</System>
<EventData>
<Data>Timespinner.exe</Data>
<Data>1.0.0.0</Data>
<Data>5c592bdb</Data>
<Data>ig4icd32.dll</Data>
<Data>0.0.0.0</Data>
<Data>4f0cadc7</Data>
<Data>c0000005</Data>
<Data>00148c53</Data>
<Data>1568</Data>
<Data>01d4f46f5f6418c3</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Timespinner\Timespinner.exe</Data>
<Data>C:\Windows\system32\ig4icd32.dll</Data>
<Data>a9922d6d-6062-11e9-a23c-f0def1212112</Data>
</EventData>
</Event>

 

my graphics hardware is very limited. it is possible that the graphics card in my laptop simply does not support the game.

 

I'm also running into this issue. When I try to launch the game from steam, nothing happens besides a crash log being generated in the game's folder.

Here are my computer's specs:

Processor: Intel Core I7 - 4790 CPU @ 3.6 GHz
16 GB RAM
Single Monitor 1920 x 1080
Windows 10 x64
NVIDIA GTX 970

And here are the contents of the crash log:

System.NotSupportedException: Unrecognized window depth/stencil format!
at Microsoft.Xna.Framework.Graphics.OpenGLDevice..ctor(PresentationParameters presentationParameters, GraphicsAdapter adapter)
at Microsoft.Xna.Framework.SDL2_FNAPlatform.CreateGLDevice(PresentationParameters presentationParameters, GraphicsAdapter adapter)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice..ctor(GraphicsAdapter adapter, GraphicsProfile graphicsProfile, PresentationParameters presentationParameters)
at Microsoft.Xna.Framework.GraphicsDeviceManager.Microsoft.Xna.Framework.IGraphicsDeviceManager.CreateDevice()
at Microsoft.Xna.Framework.GraphicsDeviceManager.get_GraphicsDevice()
at Microsoft.Xna.Framework.Game.InitializeGraphicsService()
at Microsoft.Xna.Framework.Game.DoInitialize()
at Microsoft.Xna.Framework.Game.Run()
at Timespinner.Program.Main(String[] args)


Thanks in advance for any help getting this to run on my machine.

 

Uninstalling then reinstalling my Nvidia drivers completely fixed the issue. Thanks.