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Bug/Issue [Steam] Can't start the game

Discussion in 'Support' started by Daigusto, Feb 2, 2019.

  1. Daigusto

    Daigusto Space Hobo

    Hello !
    I have an issue with Wargroove : everytime i start the game, this window instantly shows up :
    [​IMG]
    (Yeah, I'm french)
    I tried Normal and Open GL run : same result.
    My username is Daigusto so, i don't think this bug is related to "non-english letters".
    I'm running on Windows 8.1.

    Thanks for your support !
     
    • Shubeans

      Shubeans QA Wizard Chucklefish

      Hello! I'm so sorry you're having trouble launching the game.

      Could you please go into AppData/Roaming/Chucklefish/Wargroove and see if you have a text document called 'log' in there, if you do could you send it to me please, and we'll try and figure out whats happening :)
       
      • Daigusto

        Daigusto Space Hobo

        Hi, thanks for the answer !
        Unfortunately, there's no "Chucklefish" or even "Wargroove" folder in the "Roaming" one, sorry...
         
        • Shubeans

          Shubeans QA Wizard Chucklefish

        • Daigusto

          Daigusto Space Hobo

          I followed the steps but nothing worked.

          My specs :
          Windows 8.1 Professional N
          Processor : Intel(R) Core(TM) i5-4670K CPU @ 3.40 GHz 3.40 GHz
          RAM : 8 Go
          System type : 64-bit operating system, x64-based processor
          Display adapter : NVIDIA GeForce GTX 660

          I'm running DirectX11.

          Do you need something else ?
           
          • Shubeans

            Shubeans QA Wizard Chucklefish

            That's fine, thank you.

            We're going to try and work on a fix, it seems a few people on Windows 8.1 are experiencing some problems. Please sit tight, and we'll push an update as soon as we can.
            Thank you, and sorry.
             
            • Daigusto

              Daigusto Space Hobo

              Thank you, I hope it'll be fixed soon ;)
               
              • Daigusto

                Daigusto Space Hobo

                Hello !
                I updated my OS to Windows 10 (pro N) but the game still won't start.
                But now, I don't get any error window... My username just become green (playing "Wargroove") and then go back to blue after 1 or 2 seconds.
                 
                • Shubeans

                  Shubeans QA Wizard Chucklefish

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